Typically, small technology firms are founded by incredibly talented engineers-turned-entrepreneurs. They have the vision to develop a product that people will need and they’ve been successful enough finding customers, otherwise, they wouldn’t have gotten as far as they have. While they’re not marketing people, they are smart enough to have an idea how to get the word out about their products. If they’ve tried advertising, or worse, engaged an advertising company or consultant, there is a good chance they’ve been turned off.

“My customers find me by word-of-mouth, I don’t need to advertise.”

Well, for many businesses that is absolutely true. The problem many advertising companies and marketing firms have is when all you have is a hammer, everything looks like a nail. There are excellent companies out there with experience in print advertising, web marketing, or search engine optimization. When faced with your company’s needs, they figure what’s worked for other clients should work for you. Since most companies offering to help small businesses with their advertising needs know, well, advertising, that’s what they recommend and often it ends up  leaving that smart entrepreneur wondering why she engaged a consultant in the first place.

In fact, for some businesses, advertising in leading journals and industry publications works, and for some it doesn’t. If word-of-mouth is working for you, what are you doing to get more word-of-mouth? If you think trade-shows are too expensive, are you considering other ways of using them?

Have you thought of motivating people to spread the word? Do you have a vehicle for them to do so? Maybe they can comment on your company blog, or present a paper at a trade conference? Print advertising and web banners may not be the best thing for your business, but that doesn’t mean you should sit back and wait for people to hear about you. Eye On Technology can work with you to identify the best channel to communicate with your customers and then develop the tools to do it. If you don’t have the time to edit a blog, we can be a resource. Whether it’s downloadable PDFs on your website or a simple content management system customized for each prospect, these modern tools provide value long after your customers have turned the page past your last, expensive, print ad.

There’s no question that, for some companies, print advertising is a critical part of their business. It might even play a part in your business now or in the future. Just don’t complain if the one-size-fits-all solution you get from some advertising firms and market consultants didn’t make you look as good as you thought.